Frequently Asked Questions
Graphic Designer & Content Creator
Here are some answers to some of the questions I’m most commonly asked.
- How much does a logo cost?
- Will you be designing the logo or do you outsource it to someone else?
- How long does it take to have a logo completed?
- How is payment handled?
- What if I don’t like the designs?
- What files will I receive?
- How does copyright/ownership of the final design work?
- Would you be willing to sign an NDA?
- Do you offer any other design services?
- Can I discuss my project with you over the phone?
How much does a logo cost?
My current rates for logo design are listed at the bottom of my design brief page.
Will you be designing the logo or do you outsource it to someone else?
I will be designing your logo myself. I don’t have a team or any staff working for me, and I never outsource my logo projects to anyone else. Everything on my portfolio was created by me and is indicative of the quality standards you can expect when hiring me.
How long does it take to have a logo completed?
I’ll have your first drafts sent over within 1-3 days of starting a project, depending on how much work needs to be done. Changes/revisions are returned within 24 hours of request (excluding weekends and major holidays.) From there it’s just a matter of how many revisions will be needed.
Typically speaking, the average logo project is completed within a week, from start to finish.
How is payment handled?
For smaller projects ($500 and below,) full payment is required upfront in order to secure a spot in my schedule and begin work. For larger projects (above $500,) I can accept a 50% deposit to start, then the remaining 50% to be paid after the first drafts are delivered.
I accept payment via PayPal, Square, and all the major card merchants (Visa, Masterard, etc.)
What if I don’t like the designs?
If you’re not happy with the designs I present then you can elect to cancel the project if you’d like. Due to the nature of releasing original ideas and the investment of time it requires, I can only refund 50% of the cost if you’ve already paid in full. Deposit payments non-refundable.
Refund requests must be made before the 2nd round of revisions. This is to prevent people from canceling on me after having spent days and weeks working on countless revisions.
Once we’ve outlined the scope of work and agree on a price I’ll be sending over a standard service agreement for you to look over and approve before getting started. It addresses refunds and the like in more detail.
What files will I receive?
You will receive all of the files and formats you could possibly ever need for a logo. Here’s the main formats…
- SVG – True vector format. This is the editable source file that can be edited by me, you, or another designer if need be.
- PNG – Rasterized format with a transparent background. Ideal for applications where your logo will be layered over a preexisting background, like websites, advertisements, mobile apps, etc.
- JPG – Another rasterized format, similar to PNG, only without a transparent background because JPG doesn’t support alpha channels.
- + More
You can read more about all of the variations and file types you can expect on a post I wrote about logo files for clients.
How does copyright/ownership of the final design work?
All logos that I create are done as a work for hire. This means that you will automatically assume ownership and will be recognized as the author/copyright holder of the final design as if you created it yourself. The only instance in which you won’t be granted ownership is if you cancel the project.
Would you be willing to sign an NDA?
I completely understand the role that non-disclosure agreements play in securing your intellectual property, but I’m not a big fan of them. Because of that, I charge a non-refundable fee of $250 before signing an NDA. This is compensation for allowing you to put me in a legally vulnerable position.
Another reason why I charge for this is because as a designer, I am judged by the work that I’ve done for past clients. Not being able to share that work on my portfolio and other marketing materials hurts my ability to do business and be hired by future clients. The surcharge is meant to mitigate that loss.
Do you offer any other design services?
At the moment I only provide logo design services. I work with designers who provide other types of design services though and would be glad to refer you to them.
Can I discuss my project with you over the phone?
Yes, I can certainly schedule a call with you to discuss your design needs beforehand. However, due to the amount of traffic and inquiries that pass through this site every day, I have to reserve phone time for serious inquiries only. If you’re just casually gathering information then I ask that you please keep that to email. Phone calls are very time-consuming and are meant to be productive consultations where we share ideas and agree on a plan of action.
Just to be clear, you are not obligated to hire me just because I took your call. However, if I get the impression that you’re not taking this very seriously then I can’t justify making time in my schedule for a call.
Once you are a client and we have a project in the works, I’m always available to take a call if there’s something you’d like to discuss over the phone.