Frequently Asked Questions

The following are answers to some of the questions I’m most commonly asked regarding my logo design services.

How much does a logo cost?

My current rates for logo design are indicated on the previous page.

Will you be designing the logo or do you outsource it to someone else?

I will be designing your logo myself. I don’t have a team or any staff working for me, and I never outsource my logo projects to anyone else.

Everything on my portfolio was created by me and is indicative of the quality standards you can expect when hiring me.

How long does it take to have a logo completed?

I’ll have your first drafts sent over within 1-3 days of starting a project, depending on how much work needs to be done.

Changes/revisions are returned within 24 hours of request (excluding weekends and major holidays.) From there it’s just a matter of how many revisions will be needed.

Typically speaking, the average logo project is completed within a week, from start to finish.

How is payment handled?

For smaller projects ($500 and below,) full payment is required upfront in order to secure a spot in my schedule and begin work.

For larger projects (above $500,) I can accept a 50% deposit to start, then the remaining 50% to be paid after the first drafts are delivered.

I accept payment via PayPal, Square, and all the major card merchants (Visa, Mastercard, etc.)

What if I don’t like the designs?

If you’re not happy with the designs I present then you can elect to cancel the project if you’d like.

Due to the nature of releasing original ideas and the investment of time it requires, I can only refund 50% of the cost if you’ve already paid in full. Deposit payments non-refundable.

Refund requests must be made before the 2nd round of revisions. This is to prevent people from canceling on me after having spent days and weeks working on countless revisions.

Once we’ve outlined the scope of work and agree on a price I’ll be sending over a standard service agreement for you to look over and approve before getting started. It addresses refunds and the like in more detail.

What files will I receive?

You will receive all of the files and formats you could possibly ever need for a logo. Here’s the main formats…

  • SVG – True vector format. This is the editable source file that can be edited by me, you, or another designer if need be.
  • PNG – Rasterized format with a transparent background. Ideal for applications where your logo will be layered over a preexisting background, like websites, advertisements, mobile apps, etc.
  • JPG – Another rasterized format, similar to PNG, only without a transparent background because JPG doesn’t support alpha channels.
  • + More

You can read more about all of the variations and file types you can expect on a post I wrote about logo files for clients.

How does copyright/ownership of the final design work?

All logos that I create are done as a work for hire. This means that you will automatically assume ownership and will be recognized as the author/copyright holder of the final design as if you created it yourself.

The only instance in which you won’t be granted ownership is if you cancel the project.

Would you be willing to sign an NDA?

I completely understand the role that non-disclosure agreements play in securing your intellectual property, but I’m not a big fan of signing documents that put me in a legally vulnerable position and restrict my ability to promote my work.

If you’d rather I not share your finished design on my portfolio or marketing materials, just ask me not to and I’ll be glad to respect your need for privacy. If you insist on having a signed NDA then I may not be the right designer for you.

Do you offer any other design services?

At the moment I only provide logo design services.

Can I discuss my project with you over the phone?

Due to the amount of traffic and inquiries that passes through this website every day, I have to reserve phone time for paying clients. Unfortunately there is not enough time in the day for me to get on the phone with everyone who is inquiring about my logo design services.

I’ll be glad to discuss your logo needs and go over all of the details with you via email.

Once you are a paying client and we have a project in the works, I’m always available to take a call if there’s something you’d like to discuss over the phone.